koin25hoki Privacy Policy
This page describes what we collect when you use koin25hoki and how we keep that data protected. We at koin25hoki take your privacy seriously. When you open an account, deposit funds, or place a bet on our platform, you share personal information with us. We use that information to verify your identity, process your transactions, and comply with applicable law. We do not sell your data to third parties, and we do not share it beyond what is necessary to operate our service.
Our privacy commitments apply across all koin25hoki access points—mobile browser, app, and desktop. Whether you fund your account via DANA, e-wallet, mobile banking, or a bank virtual account, your payment details are handled according to the same standards. Your transaction history, account balance, and game outcomes are logged and encrypted. This policy explains how we collect, store, and protect that information.
We operate in multiple jurisdictions. Our servers may sit outside your location, but we comply with data protection rules in the regions where we offer our service. If you have questions about how we handle your data, our support team responds in English via the contact channel in your account.
What We Collect on koin25hoki
We collect your email address, full name, date of birth, and identity document number when you open an account. We also collect a photo of your ID and proof of address—typically a utility bill or bank statement. This information is required for account verification and compliance with anti-money-laundering rules. We store these documents securely and do not share them with third parties except where required by law.
When you deposit funds to koin25hoki, we collect transaction details: the payment method you used, the amount, the date, and the settlement status. If you deposit via DANA, e-wallet, or mobile banking, we receive confirmation from those payment processors. If you use a bank virtual account—local payment, online payment, e-wallet, or mobile banking—we receive the transfer confirmation from your bank. We log all deposits and withdrawals in your account history so you can verify every transaction.
We collect your IP address, device type, and browser information when you access koin25hoki. This helps us detect unusual account activity and protect against fraud. We also collect information about which games you play, which markets you view, and how long you spend on each section. This data helps us improve our platform and understand user behavior, but we do not use it to profile you for marketing purposes.
How We Use and Protect Your Data on koin25hoki
We use your personal information for four main purposes. First, account verification: we confirm your identity and address to comply with KYC (Know Your Customer) rules. Second, transaction processing: we use your payment details to deposit and withdraw funds. Third, fraud prevention: we monitor your account for unusual activity and flag suspicious transactions. Fourth, legal compliance: we retain records as required by applicable law and provide information to authorities when legally required.
We encrypt your data in transit and at rest. Our servers use industry-standard security protocols. We limit access to your information to koin25hoki staff who need it to operate the platform—account verification teams, payment processors, and support staff. We do not share your data with marketing companies, data brokers, or advertisers. We may share information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) only to the extent necessary to complete your transaction.
We retain your account data for as long as your account is active. If you close your account, we retain records for the period required by law—typically several years for transaction history and compliance documentation. We do not delete your data on request unless required by applicable law, because we need to maintain records for dispute resolution and regulatory compliance.
Your rights on koin25hoki
You can request access to your personal data, correct inaccurate information, or request deletion where permitted by law. Contact our support team via the channel in your account dashboard.
Cookies and Tracking
We use cookies to keep you logged in to koin25hoki and to remember your preferences. These are session cookies—they expire when you close your browser. We do not use cookies to track you across other websites. We do not use third-party analytics cookies that would share your browsing data with external companies. If you disable cookies in your browser, you may not be able to access your koin25hoki account.
Third-Party Processors
We work with payment processors to handle deposits and withdrawals. When you fund your account via local payment, online payment, e-wallet, mobile banking, local payment, online payment, or a bank virtual account, those payment providers receive your transaction details. They process your payment according to their own privacy policies. We do not control how they use your data, but we require them to maintain confidentiality and comply with applicable law.
We also work with identity verification services to confirm your KYC documents. These services receive your name, date of birth, and document number. They verify the information and return a confirmation to us. We do not share your document images with these services unless necessary for verification.
Your Jurisdiction and Data Location
Our servers are located outside Indonesia, but we comply with data protection rules in the jurisdictions where we operate. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access koin25hoki from Jakarta, Surabaya, Bandung, or Medan, your data is processed according to the same standards regardless of server location.
Contact and Changes
We may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on koin25hoki. Your continued use of the platform after changes means you accept the updated policy. If you have questions about how we handle your data, contact our support team. We respond in English and address privacy inquiries within standard response windows.